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Do you have some questions?

We are at your disposal 6 days a week!
 

Call us

+1 (503)-420-9700

Monday – Friday: 9:00 – 20:00
Saturady: 11:00 – 15:00
 

Send message:info@marixe.com

Orders:
orders@marixe.com
Returns:
returns@marixe.com
 

Frequently asked question

Delivery times vary based on your location. Typically, orders are processed within 1-4 business days and shipped within 5-10 business days. International shipping may take longer.

Once your order is shipped, you will receive a tracking number via email. You can use this number on our website’s tracking page to check the status of your delivery.

We offer a 30-day return policy on all unused items in their original packaging. If you are not satisfied with your purchase, please contact our customer service to initiate a return or exchange.

Yes, Marixe ships internationally. Shipping rates and times may vary based on the destination. Please check our shipping policy page for more details.

We love collaborating with influencers, bloggers, and other brands. Please reach out to us at info@marixe.com with your proposal.

Yes, at Marixe, we are committed to sustainability. Our products are made using eco-friendly materials and sustainable production practices.

To maintain the quality of your Marixe shoes, we recommend using a leather conditioner for leather products and keeping them away from direct sunlight and moisture. For specific care instructions, please refer to our product care guide.

If you need to modify or cancel your order, please contact our customer service as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.